Where are your items made? Our items are all made here in the UK.
How big are your samples? Samples of fabrics are generally 9cm wide x 14cm long.
How long will my order take? Please allow 2-3 days for samples. Please allow 5-6 weeks for made to measure curtains & blinds and 2 weeks for cushions. Please do email at any point if you are waiting for an order for an update.
What is the best way to contact you? We advise you email to firstname.lastname@example.org we are extremely responsive to email, less so to phone due to the number of enquiries we handle per day. We will email you within 24 hrs of you making contact.
MAKING THE BEST OF YOUR CURTAINS, BLINDS & CUSHIONS: Please only dry clean our cushions. For curtains & blinds we recommend using a vacuum cleaner. Never use any products on the fabrics. Do not wash. Washing may result in a loss of colour or shrinkage, only ever professionally dry clean your curtains and blinds by a curtain dry cleaning specialist. Dry Cleaning may result in a small amount of shrinkage. It is the customer’s responsibility for shrinkage due to dry cleaning. The fabrics we sell can be ironed if need be.
MAKING THE BEST OF YOUR LINEN WINDOW DRESSINGS: If you are ordering Linen Curtains or Blinds from us, we recommend adding interlining both aesthetically and to ensure your curtains stand the test of time. Blinds will automatically come interlined but curtains will not so you will have to select this option from the drop down. Please expect slight creasing as this is the nature of linen and allow curtains to hang for a few weeks for the creasing to reduce. The Linens we sell can be ironed if need be.
To clean we recommend using a vacuum. Never use any products on the fabrics. Do not wash. Washing may result in a loss of colour or shrinkage, so only ever professionally dry clean your curtains and blinds. Dry cleaning may result in a small amount of shrinkage for Linen goods. 5% shrinkage is typically allowed for Linen Shrinkage. It is the customer’s responsibility for shrinkage due to dry cleaning.